The term emotional intelligence can be confusing – everyone knows it’s a good thing to have, but they may not know exactly what it means. Emotional intelligence, or EQ (emotional quotient), is the ability to identify, assess, and learn from our emotions, and positively influence the emotions of others.
Why is EQ So Important Today?
We already know the critical role high-quality relationships play in job performance, and emotional intelligence is a crucial skill for leaders who want to foster those relationships on a daily basis.
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