How to Refine your EQ to Thrive in Uncertain Times

While IQs have increased over the past few decades, emotional quotients have declined. This is a dangerous trend. In volatile, uncertain, complex, and ambiguous (VUCA) environments, EQ bottoms out, and we choose strategies that are ineffective at best and counterproductive at worst. Luckily unlike IQ, which remains stable after teen years, we can work on refining our EQ as we move through life and learn from our experiences.

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